While legally you should be able to cancel and return the product within the trial period, they often make this close to impossible to do! We have heard all the tricks – when you call to cancel they say their computers are down or they put you on hold for 80 minutes and then hang up on you. It is pretty incredible what these companies will do to make sure you can’t cancel and return in the 20 day period.

Good luck,
Dan

if i remember to cancel it on time before the “20 day free trial evaluation”

do i still get charged for the full price?

So sorry to hear about your horrible experience with Acai Berry Detox. All I can say is you are not alone in your anger and frustration. Harpo Productions (Oprah’s company) has sued them. Take a look at our article – Oprah Throws the Book at Acai Scammers and click on the link to the whole 267 page legal report. It will take a little while to download, but when it does jump to page 55 and you will see FWM Laboratories Inc – makers of Acai Berry Detox listed right on top.

Good luck,
Dan

I call ed and they maintained that i had an active accont because I had placed an order on the internet. That is a lie pure and simple.

In my opinion this is fraud; mail and credit card. i am reporting these folks to all the relevant agencies.

If you have a PayPal account (or any other type of account like PayPal) look for their product/service called a “SINGLE USE SECURE CREDIT CARD” (you may have to download and install the PayPal plug-in for your browser).

If they have one (as PayPal does) when ordering the free trial USE THIS SECURE SINGLE USE CREDIT CARD!!! It will not be attached or be identified to your bank/charge card accounts and will prevent unauthorized charges to your account!!! * (see below) Don’t forget to save your receipt for the transaction.

You will be able to obtain the free trial, and not have to cancel the account as the Credit Card will be dead *. (see below) Or in my case, fail to cancel the subscription BEFORE the 19 day trial period for a 30 day trial of the product! * (see below)

* NOTICE: PayPal SECURE SINGLE USE CREDIT CARDS can be processed by a merchant more than one time!!! I found this out the hard way.

It seems that a “single use” card can be “hit” up to FOUR times by the same merchant for things like multiple ship orders, or SUBSCRIPTIONS!!!

Since the free trial is considered a subscription, the merchant was able to “hit” the card again 19 days after the first charge of 99 cents (for the free trial offer).

THE WAY AROUND THIS is to log on to your PayPal account and CLOSE the SECURE SINGLE USE CREDIT CARD as soon as it has been charged the first time for the 99 cents!!! (On PayPal, just click on the menu item on the right side of the page that says “PayPal Plugin”, then there will be new menus on the left side that will enable you to view secure cards and close any open ones)

I assume other companies may have similar types of secure credit cards, just check out if they can be processed more than once by a merchant.

Good Luck, and if we do this right, we can put these scammers out of business, because they won’t be able to exist selling their product for 99 cents and wasting time trying to collect from a dead credit cards.