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Attorney general

I wonder if Attorney Generals from all the different states ever get together and swap stories?  If so, they could have a great time debating who has the biggest acai berry scams going on in their state.  We have already reported on the Attorney Generals in Florida, Texas, Illinois and Arizona taking action against acai companies that were deceiving the public – well you can now add Colorado to that list.

Same Acai Scam – Different State

I think we all know the game by now – consumer signs up for “free trial of Acai”, but then finds out they will be sent products each month and billed $80 a month.  Consumer tries to cancel, but gets the run around.  Here is the quote from the Colorado Attorney General John Suthers…

“The Office of the Attorney General learned through its investigation that Bezoni’s Arvada-based company, which has operated under the names Golf Nutrition Sciences and GNS, used so-called “free-to-pay conversion” marketing since 2005, which resulted in consumers unknowingly incurring ongoing payments for products that they initially believed were free. Consumers, according to court filings, signed up for free trials of products, such as Acai Berry Edge, Acai Berry Elite and Slim Seduction, and believed at the time they placed their order that they were authorizing only the shipping and handling charges for the free trial. When the free trial arrived, however, consumers also received a two-month supply of the product and were given a limited amount of time to return the product or face a nearly $80 charge within 30 days.”

- Attorney General announces Settlement with Arvada-based Nutra Pills, Inc.

Who Knew Giving Away Free Acai Could be Worth $40 Million a Year?

We are not surprised that companies will try to deceive consumers, what did surprise us was how successful they were!

The company generated $40 million in sales in 2009, nearly all of that was a direct result of its free-to-pay conversion sales.

This is just one company – doing over $40 Million a year in Acai sales with a “free trial” product.  There are many more companies, operating in different states (and outside the USA) who are bringing in much more per year.    Anyone who thinks this is not a major problem just needs to follow the money.

What is The Penalty for Deception?

First, Nutra Pills claims they did nothing wrong as part of the settlement.  Still, they have agreed to refund money to consumers who have filed a complaint since December 2006.  In addition, they have to pay a $100,000 fine – but half of that is suspended if they do not deceive anyone in the next 5 years.  To date the company has refunded $9 million dollars and ceased doing business.

So There You Have it – Crime Does Pay!

Let us first legally state something – Nutra Pills does not admit to any wrong doing as part of the settlement.  Nutra Pills reached a settlement with Colorado before a legal proceeding could determine if laws were broken.

So, you can draw your own conclusions if you think that Nutra Pills did anything wrong.   We would ask – why shut down a business that is doing $40 Million a year in sales if you did nothing wrong?  If you do believe they did something wrong, you have to ask if the punishment fits.  We say NO!

The company made $40 Million in 2009 alone.  So far, they have refunded $9 million and paid a $50,000 fine.  The penalty is just not strong enough to stop others from doing this same form of deception.  In fact, we would argue that this just gives acai scam companies a blue print of how to operate.  Make as much as you can – then settle and close shop when the Attorney General comes knocking.

Let us know what you think?

Additional Resources:

The Julia Miller Health News 5, News 6 or News 7 Acai Berry Scam Exposed

Click Here to Watch A Screen Capture Video Exposing These Julia Miller Acai Scam Health Sites.

Oprah and Illinois Attorney General File Suit Against Acai Scam Companies

Oprah Writes, then Throws Book At Acai Scammers

How I Lost $90 in 30 Days Using the Acai Berry

What Did Oprah and Dr Oz Really Say About Acai

Acai Berry Scams – How to Avoid Them

Acai Berry Maxx named Texas Lawsuit

Free Black Belt Course in Spotting Acai Berry Scams

How Do You Stop An Acai Berry Scammer From Scamming?


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Arizona (AZ) is quickly becoming our favorite state. In June we reported how the Arizona Attorney General had reaches a settlement with the makers of Acai Pure for their deceptive “free trial” scams. Now Arizona Attorney General Terry Goddard is making it clear that Acai Scammers are not welcomed in his state!

“An Arizona company pushes “free trials” of acai berry products online and then repeatedly bills customers for stuff they didn’t order and don’t want, the Arizona Attorney General says. The attorney general says Nature’s Acai Berry hides its scam in “faded print” that mentions a bill of $85.91 and a monthly “membership” fee of $29.95.”

-Court House News Service – 11/20/09

But What About that 14 Day Free Trial They State on the Site?

“Nature’s Acai Berry offers a “14-day risk-free” trial offer, allegedly for $1.99 plus shipping and handling, the state says in Maricopa County Court.
But the order button on its Web site conceals a “faded print stating that the ‘14-day trial offer’ began on the date of the order, and that unless the consumer canceled before 14 days passed by calling a toll free customer service number, that the consumer would be charged $85.91 … and would receive a new shipment … 30 days after their trial order date,” Attorney General Terry Goddard in says.”

-Court House News Service – 11/20/09

So I Just Need to Cancel in 14 Days – Right???

But the state says that many people who order the “14-day risk-free trial offer” do not get anything within two weeks, and when they try to cancel by calling customer service they face “excessive hold times, disconnections, and customer service reps who say their cancellations cannot be processed because “‘the computers were down.’”

Customers who were led to believe they had canceled found their credit cards were billed anyway, Goddard says.

-Court House News Service – 11/20/09

How Do These Acai Scammers Sleep At Night?

I have no idea. Even with all the recent legal action taken acai scam companies, it is amazing that they continue to try to pull all their dirty tricks. Well, let’s look at the positive and applaud the Arizona Attorney General for doing the right thing and protecting the rights of their citizens – they are seeking refunds and an injunction.

Additional Resources:

Oprah and Illinois Attorney General File Suit Against Acai Scam Companies

How I Lost $90 in 30 Days Using the Acai Berry

What Did Oprah and Dr Oz Really Say About Acai

Acai Berry Scams – How to Avoid Them

Acai Berry Maxx named Texas Lawsuit

Free Black Belt Course in Spotting Acai Berry Scams

Information on Supplements


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Justice may move slowly, but at least it is finally moving. On 8/18 the Attorney General of Illinois announced they are bringing a suit against 3 different Acai companies that have scammed and deceived customers. In addition, Harpo, Inc – producers of the Oprah Winfrey show – filed a trademark infringement suit against 40 internet marketers of dietary supplements such as Acai.

You Go Oprah – Stick it to Them!

Our regular readers are sick to death of us writing about Acai scams. In case you missed any of our posts, will put some links at the bottom of this article. Here is the quick summary – Acai Free Trail Scam companies have been ripping off consumers for over a year now and we have been screaming for the FDA, FTC, Attorney Generals, BBB – anyone to put an end to this! It now looks like Oprah and Attorney General Lisa Madigan are finally putting a dent in the Acai scams.

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Last month we reported on the settlement between the Arizona Attorney General and CCN (makers of Acai Pure) and today we find out that the Texas Attorney General has resolved its case with Acai Berry Maxx manufacturer – FXSupplements.Com .

What Did Acai Berry Maxx do wrong?

When customers clicked on the FXsupplements.com or acaiberrymaxx.com advertising links, they were informed that they would have four minutes to place their orders before the free trial of the Acai Berry Maxx product expired. Customers who completed orders were asked to pay a $5.95 shipping and handling fee. To make the required payment, purchasers had to provide their credit or debit card numbers.

The Attorney General’s investigation found that this transaction led customers to a “terms and conditions” page that failed to clearly disclose several problematic provisions. By accepting the “free” 15-day supply valued at $65, customers unwittingly entered into a “negative option” plan with the company. Under this scheme, FXsupplements.com would automatically “renew” orders after the 14-day trial period expired without customers’ express authorization to continue. The renewal forced customers to pay $80 for one-month supplies of Acai Berry Maxx, even after customers demanded cancellation.

Were there other problems with Acai Berry Maxx?

Yes! Let’s see there were the illegal health claims, the deceptive marketing, the failure to ship product in a timely manner, the failure to issue refunds and the list goes on and on. If you want all the details check out the lawsuit that was filed by the Texas Attorney General -

Lawsuit – State of Texas vs AcaiBerryMaxx.Com

Of course FXSupplements.Com does not admit to any wrong doing.

So The Texas Attorney General Threw The Book at Them…Right???

Not exactly the book, maybe a small scrap of paper is a better way to describe it. The good news is that Acai Berry Maxx is no longer being sold and consumers who feel they have been scammed can now try to get a refund. In terms of fines Acai Berry Maxx had to pay… about $6,000.

You Mean $6 Million – right??

Nope – they only had to pay the Texas Attorney General a fine of about $6,000. The owner of the company, Austin Hilton, told the Dallas Business Journal on 7/21/09 that they processed about 4,000 orders a day. As orders resulted in a $80 monthly charge, their sales were about $9.6 Million per month! Clearly a $6,000 fine does not seem like much for a company doing close to $10 million a month in sales.

Resources to Learn More about the Acai Berry Maxx Settlement:

If you would like to receive a refund on the Acai Berry Maxx call 1-877-778-9035

Read the Texas Attorney General Press Release Here

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AZ to Acai Berry Scam Company – How about you give us $1.4 Million of that “Free” Money You Collected!

June 25, 2009

Maybe there is some justice in this world…

Maybe crime really does not pay…
On 6/25/09 the Arizona Attorney General announced it had reached a record settlement of $1,375,000 with Central Coast Nutraceuticals (CCN). CCN is the company that makes the Acai Pure (acai-pure.com), one of the many so called “free trial Acai Berry Products”.
We have [...]

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